Privacy Policy
Last Updated: December 8, 2024
IMPORTANT DISCLAIMER
Quantum Fira does not provide financial advice. We are a portfolio analysis and optimisation tool for educational and informational purposes only.
1. Introduction
This Privacy Policy explains how Fira Software Ltd ("we", "us", or "our"), trading as Quantum Fira, collects, uses, and protects your personal information when you use our website and services at quantumfira.com.
Company Details:
- Company Name: Fira Software Ltd
- Company Number: 07700391
- Registered in: England and Wales
- Registered Office: 49 Station Road, Polegate, East Sussex, BN26 6EA
- Contact: info@quantumfira.com
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, username, password
- Profile Information: Investment preferences, risk tolerance, financial goals
- Portfolio Data: Stock holdings, quantities, transaction history you enter
- Communications: Messages, feedback, and support requests
2.2 Automatically Collected Information
- Technical Data: IP address, browser type, device type, operating system
- Usage Data: Pages visited, features used, time spent on pages
- Cookies: See our Cookie Policy for details
3. How We Use Your Information
- Provide access to the Quantum Fira platform
- Process your portfolio optimisation requests
- Generate reports and insights
- Create and manage your account
- Respond to your inquiries
- Improve our Service
- Comply with legal obligations
4. Your Rights (UK GDPR)
Under UK GDPR, you have the following rights:
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Limit how we process your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing for marketing
- Right to Withdraw Consent: Withdraw consent at any time
To exercise your rights, contact us at: privacy@quantumfira.com
5. Data Security
We implement appropriate technical and organisational measures to protect your data including encryption, secure authentication, and regular security assessments.
6. Data Retention
We retain your personal information for as long as your account remains active or as needed to provide services. After account closure, we may retain anonymised data for analytics.
7. Complaints
You can lodge a complaint with the Information Commissioner's Office (ICO):
8. Contact Us
For questions about this Privacy Policy:
Email: privacy@quantumfira.com
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